FL HB 1031

enacted

Customer Service Callback Queues

Florida · 2026 Regular Session · lower

Follow this bill’s action updates (Atom)

Subscribe in a feed reader. The feed covers recorded actions from the last 30 days; Bill Commons may record an action after it happened at the legislature.

Quick answers

Did FL HB 1031 pass?

Yes. FL HB 1031 has been enacted into law. Latest recorded action (2026-05-26): Chapter No. 2026-113

What is FL HB 1031 about?

Customer Service Callback Queues; Defines "callback queue"; establishes pilot program to require the Department of Commerce to use a callback queue for returning certain calls; requires calls to be returned in specified manner and timeframe; requires the department to report specified information to the Legislature by a certain date.

Who sponsors FL HB 1031?

Rosenwald is the primary sponsor of FL HB 1031, joined by 14 cosponsors.

Description

Introduced: —
Latest action: 2026-05-26 — Chapter No. 2026-113
Bill type: bill
Last updated: —

Subjects

executive branch

Committees

Not provided by source.

Action timeline

Newest first

2026-05-26
Chapter No. 2026-113
2026-05-22
Approved by Governor
executive-signature
2026-05-21
Signed by Officers and presented to Governor
executive-receipt
2026-03-12
Ordered engrossed, then enrolled
enrolled
2026-03-12
Passed as amended; YEAS 109, NAYS 0
passage
2026-03-12
Amendment 460890 Concur
2026-03-12
Added to Senate Message List
2026-03-10
In Messages
2026-03-10
Passed as amended; YEAS 38 NAYS 0
passage
2026-03-10
Read 3rd time
reading-3
2026-03-10
Amendment(s) adopted (460890)
2026-03-10
Read 2nd time
reading-2
2026-03-10
Substituted for CS/SB 1192
2026-03-10
Placed on Calendar, on 2nd reading
2026-03-10
Withdrawn from Rules
withdrawal
2026-02-26
Received
enrolled
2026-02-26
Referred to Rules
referral-committee
2026-02-25
In Messages
2026-02-25
Passed; YEAS 114, NAYS 0
passage
2026-02-25
Read 3rd time
reading-3
2026-02-25
Added to Third Reading Calendar
2026-02-25
Read 2nd time
reading-2
2026-02-19
Bill added to Special Order Calendar (2/25/2026)
2026-02-17
Added to Second Reading Calendar
2026-02-17
Bill released to House Calendar
2026-02-17
Reported out of State Affairs Committee
2026-02-17
Favorable by State Affairs Committee
committee-passage-favorable
2026-02-13
Added to State Affairs Committee agenda
2026-02-12
Now in State Affairs Committee
2026-02-12
Reported out of Information Technology Budget & Policy Subcommittee
2026-02-12
Favorable by Information Technology Budget & Policy Subcommittee
committee-passage-favorable
2026-02-10
Added to Information Technology Budget & Policy Subcommittee agenda
2026-02-05
Now in Information Technology Budget & Policy Subcommittee
2026-02-05
Reported out of Government Operations Subcommittee
2026-02-05
Favorable by Government Operations Subcommittee
committee-passage-favorable
2026-02-03
Added to Government Operations Subcommittee agenda
2026-01-13
1st Reading (Original Filed Version)
filing,reading-1
2026-01-12
Now in Government Operations Subcommittee
2026-01-12
Referred to State Affairs Committee
referral-committee
2026-01-12
Referred to Information Technology Budget & Policy Subcommittee
referral-committee
2026-01-12
Referred to Government Operations Subcommittee
referral-committee
2026-01-06
Filed
filing

Versions

H 1031 erCompare
H 1031 e1Compare
H 1031 FiledCompare
(document, no version)Compare

Documents

Votes

Favorable (Government Operations Subcommittee)
2026-02-05 · pass · 14-0
Favorable (Information Technology Budget & Policy Subcommittee)
2026-02-12 · pass · 14-0
Favorable (State Affairs Committee)
2026-02-17 · pass · 23-0
Passage, Third Reading
2026-02-25 · pass · 114-0
Member-level votes (117)
- Eskamani: yes
- Oliver: yes
- Albert: yes
- Esposito: yes
- Overdorf: yes
- Alvarez, D.: yes
- Fabricio: yes
- Owen: yes
- Alvarez, J.: yes
- Franklin: yes
- Partington: yes
- Anderson: yes
- Gantt: yes
- Perez: yes
- Andrade: yes
- Garrison: yes
- Persons-Mulicka: yes
- Antone: yes
- Gentry: yes
- Plakon: yes
- Aristide: yes
- Gerwig: yes
- Plasencia: yes
- Baker: yes
- Giallombardo: yes
- Porras: yes
- Bankson: yes
- Gonzalez Pittman: yes
- Rayner: yes
- Barnaby: yes
- Gossett-Seidman: yes
- Redondo: yes
- Bartleman: yes
- Gottlieb: yes
- Rizo: yes
- Basabe: yes
- Greco: yes
- Robinson, F.: yes
- Benarroch: yes
- Griffitts: yes
- Robinson, W.: yes
- Berfield: yes
- Grow: yes
- Rosenwald: yes
- Black: yes
- Harris: yes
- Salzman: yes
- Blanco: yes
- Hart-Lowman: yes
- Booth: yes
- Hinson: yes
- Shoaf: yes
- Borrero: yes
- Hodgers: yes
- Sirois: yes
- Botana: yes
- Holcomb: yes
- Skidmore: yes
- Boyles: yes
- Hunschofsky: yes
- Smith: yes
- Brackett: yes
- Jacques: yes
- Snyder: yes
- Brannan: yes
- Johnson: yes
- Spencer: yes
- Buchanan: yes
- Stark: yes
- Busatta: yes
- Kendall: yes
- Steele: yes
- Campbell: yes
- Kincart Jonsson: yes
- Tant: yes
- Canady: yes
- Koster: yes
- Tendrich: yes
- Cassel: yes
- LaMarca: yes
- Tomkow: yes
- Chamberlin: yes
- Long: yes
- Trabulsy: yes
- Chambliss: yes
- López, J.: yes
- Tramont: yes
- Chaney: yes
- Maggard: yes
- Tuck: yes
- Cobb: yes
- Maney: yes
- Valdés: yes
- Conerly: yes
- McClure: yes
- Weinberger: yes
- Cross: yes
- McFarland: yes
- Woodson: yes
- Daley: yes
- Melo: yes
- Yarkosky: yes
- Daniels: yes
- Michael: yes
- Yeager: yes
- Driskell: yes
- Miller: yes
- Young: yes
- Duggan: yes
- Mooney: yes
- Dunkley: yes
- Nix: yes
- Edmonds: yes
- Nixon: yes
- Abbott: not voting
- Sapp: not voting
- Joseph: not voting
Third Reading
2026-03-10 · pass · 38-0
Member-level votes (39)
- Arrington: yes
- Garcia: yes
- Polsky: yes
- Avila: yes
- Grall: yes
- Rodriguez: yes
- Berman: yes
- Gruters: yes
- Rouson: yes
- Bernard: yes
- Harrell: yes
- Sharief: yes
- Boyd: yes
- Hooper: yes
- Simon: yes
- Bracy Davis: yes
- Jones: yes
- Smith: yes
- Bradley: yes
- Leek: yes
- Truenow: yes
- Brodeur: yes
- Martin: yes
- Trumbull: yes
- Burgess: yes
- Massullo: yes
- Wright: yes
- Burton: yes
- Mayfield: yes
- Yarborough: yes
- Calatayud: yes
- McClain: yes
- Albritton: yes
- Davis: yes
- Osgood: yes
- DiCeglie: yes
- Passidomo: yes
- Gaetz: yes
- Pizzo: excused
Passage
2026-03-12 · pass · 109-0
Member-level votes (117)
- Abbott: yes
- Eskamani: yes
- Oliver: yes
- Albert: yes
- Overdorf: yes
- Alvarez, D.: yes
- Fabricio: yes
- Owen: yes
- Alvarez, J.: yes
- Franklin: yes
- Partington: yes
- Anderson: yes
- Gantt: yes
- Perez: yes
- Andrade: yes
- Garrison: yes
- Persons-Mulicka: yes
- Gentry: yes
- Plakon: yes
- Aristide: yes
- Gerwig: yes
- Baker: yes
- Giallombardo: yes
- Porras: yes
- Bankson: yes
- Rayner: yes
- Barnaby: yes
- Gossett-Seidman: yes
- Redondo: yes
- Bartleman: yes
- Gottlieb: yes
- Rizo: yes
- Basabe: yes
- Greco: yes
- Robinson, F.: yes
- Benarroch: yes
- Griffitts: yes
- Robinson, W.: yes
- Berfield: yes
- Grow: yes
- Rosenwald: yes
- Black: yes
- Harris: yes
- Blanco: yes
- Hart-Lowman: yes
- Sapp: yes
- Booth: yes
- Hinson: yes
- Shoaf: yes
- Borrero: yes
- Hodgers: yes
- Sirois: yes
- Botana: yes
- Holcomb: yes
- Skidmore: yes
- Boyles: yes
- Hunschofsky: yes
- Smith: yes
- Brackett: yes
- Jacques: yes
- Snyder: yes
- Brannan: yes
- Johnson: yes
- Spencer: yes
- Buchanan: yes
- Stark: yes
- Busatta: yes
- Kendall: yes
- Steele: yes
- Campbell: yes
- Kincart Jonsson: yes
- Tant: yes
- Canady: yes
- Koster: yes
- Tendrich: yes
- Cassel: yes
- LaMarca: yes
- Tomkow: yes
- Chamberlin: yes
- Long: yes
- Chambliss: yes
- López, J.: yes
- Tramont: yes
- Chaney: yes
- Maggard: yes
- Tuck: yes
- Cobb: yes
- Maney: yes
- Valdés: yes
- Conerly: yes
- McClure: yes
- Weinberger: yes
- Cross: yes
- McFarland: yes
- Daley: yes
- Melo: yes
- Yarkosky: yes
- Daniels: yes
- Michael: yes
- Yeager: yes
- Driskell: yes
- Miller: yes
- Young: yes
- Duggan: yes
- Mooney: yes
- Dunkley: yes
- Nix: yes
- Edmonds: yes
- Nixon: yes
- Esposito: not voting
- Antone: not voting
- Plasencia: not voting
- Gonzalez Pittman: not voting
- Salzman: not voting
- Joseph: not voting
- Trabulsy: not voting
- Woodson: not voting

Related bills

No related bills recorded for this bill.

Official source

https://flsenate.gov/Session/Bill/2026/1031/ByCategory

Attribution

Data from openstates_bulk_csv, retrieved 2026-07-24T05:19:20.677932Z

Inspect retained evidence for changes recorded after evidence tracking began:

Source and document changes Status and relationship changes

Session-wide evidence can include changes to other bills:

Bulk imports for this session Session dates and activity

Use this data

Every field on this page is available from the free public API — no key or licence required. Fetch this bill as JSON: GET /api/v1/bills?jurisdiction=FL&identifier=HB 1031. See the API docs or the MCP server for AI assistants.

Known limitations

Sponsor party and chamber affiliation are not yet captured by this API.
Committee referrals are not yet captured.

See the methodology page for data sources and limitations.